Community Service Offices

Our Community Service Offices (CSOs) assist individuals who are impacted by the criminal justice system, have developmental disabilities, struggle with substance abuse issues, experience persistent mental health conditions, and/or are at risk of homelessness.

The Community Services offices can be accessed by all individuals in need of assistance, as there is no referral process or criteria that must be met. Traditionally, the CSOs support those who experience persistent and multiple barriers to accessing mainstream community resources, particularly marginalized and vulnerable populations. Our experienced paid and volunteer staff are trained and knowledgeable in working with individuals involved in or impacted by the criminal justice system, and provide critical supports to other agency programs and clients.

Vancouver Community Services Office

The Vancouver Community Services Office (VCSO) provides an essential community service by assisting individuals in a variety of areas, such as:

  • Securing and maintaining safe and affordable housing
  • Information regarding addiction services and residential treatment programs
  • Income tax resources
  • In-reach Health Clinics, where anyone in the community can come to meet with a social worker and nurse for primary health care

Individuals requiring assistance can contact the Vancouver Community Service Office

        By phone:   604-872-5471 ext. 222

        By email:

        By mail or walk in:

                          3360 Fraser Street
                          Vancouver, BC V5V 4C1

        Or by toll-free call from Surrey Pretrial, North Fraser Pretrial, or Fraser Regional Correctional Centre

Abbotsford Community Services Office

The Abbotsford Community Services Office (ACSO) assists individuals in a number of areas, which include but are not limited to:

  • Obtaining identification
  • Assistance with release planning
  • Information regarding residential and recovery programs
  • Tax filing
  • Employment
  • Educational upgrading
  • Support with parole applications and upcoming hearings with the Parole Board of Canada
  • Legal concerns and referrals
  • Advocacy assistance in correctional institutions and following release to the community

Individuals requiring assistance can contact the Abbotsford Community Service Office

        By phone:   604-852-1226

        By email:

        By mail or walk in:

                          #1 – 1653 Salton Rd.
                          Abbotsford, BC V2S 7P2

        Or by calling toll-free 1-877-640-1122

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